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PROTECTION+

PROTECTION+

LifeJacket's laboratory 'specials' including our best-selling, Anti-Chafe Bar, perfect for protecting sensitive skin when running, cycling and during water sports. Suitable for all skin types and dermatologist approved for sensitive skin.

COMMON QUESTIONS.

What is the best protection for sensitive skin?

Look for products that have been clinically and dermatologically tested for us on sensitive skin. This confirms that the product has been used by people with sensitive skin and did not cause issues. Of course, everybody is different so we always recommend doing a 'patch test' where you test a small amount of any new product on a small patch of your skin to see if there is a negative reaction.

All LifeJacket products have been clinically and dermatologically tested on sensitive skin and we have excellent reviews from people with acne, eczema, psoriasis and other skin conditions.

What can I wear to stop chafing?

Chafing occurs when there's repeated friction between skin and clothing (or equipment), leading to irritation, redness, and even blisters.

Any repetitive action causing skin-on-skin, skin-on-fabric or skin-on-equipment friction can lead to chafing.

The answer is to lubricate areas that commonly chafe on your body using a high quality anti-chafe product like our Anti-Chafe Bar.

What’s the difference between dry and dehydrated skin?

Dry skin is a description of your skin type. It's inherent rather than something you wake up with one day and experience for a couple of days.Dehydrated skin is less permanent and more of a temporary 'condition'. It can happen to anybody and simply means there isn't enough water in your skin. To understand both and how to address them, learn more here.

How can I protect my skin in cold weather?

In winter, the things ‘attacking’ your skin can be combated. A little known fact is that winter is the worst time of year for people who suffer from outbreaks but there’s no reason you can’t get that summer-skin-feel all year round, with some basic management. Here are some good tips on skin protection in cold weather.

How can I protect my skin in and around water?

Being in and around water can wreak havoc on your skin. Variable temperatures, strong wind, high or low humidity, perspiration from exercise and extreme UV are all a recipe for skin damage, a dry skin-barrier, soreness, itchiness, redness and cracking. Protect any exposed skin before you set off, wear UPF clothing and carry something pocket sized for topping up. For more information on skin safety on the water, click here.

Where do you ship to?

We ship to the UK and Channel Islands using a Royal Mail tracked service and internationally using a selection of couriers (DPD, UPS, Fedex).

When will I get my order?

We try to get every order out the same day up until 4pm during the week. From then, please allow 2-3 business days for your order to arrive (UK) or up to 14 working days for international orders.

Who will be delivering my order and is there tracking?

We use a tracked service for nearly all of our deliveries. You will get an email from us when your order has been despatched which will include the tracking details.

What if I'm not in when my order is delivered?

The majority of our products fit through the average letter box. In the event your order doesn't, the courier will leave a card letting you know they tried to deliver and what the next step is (either your order was left in a safe place or it has been returned to your local sorting office where it can either be collected, or a redelivery booked).

What is the LifeJacket mission?

Our mission is to halt the increase in skin cancer, which has doubled in the past 20 years and is forecast to double again over the next 20. We want everyone to be outside, doing what they love while makingg sure your skin's short and long term health is protected every single day.

Why is LifeJacket different?

We really are a mission-led brand trying to do something positive and challenging the conversation around good skin health.

No gimmicks, no misleading jargon or advertising, just honest and upfront facts based on science so you can protect your short, medium and long term skin health.

Oh, and some great products we are pretty proud of.

Who is LifeJacket for?

We're for anyone who wants to look after their skin and perhaps learn a little more about how to best achieve that. Whether you're a professional athlete, weekend warrior, dog walker, gardener or commuter, the science remains the same. Our products cater for every personal preference and environment, so it's just about finding what works for you.

Can I speak to someone?

We love nothing more than speaking to people and understanding the various preferences and motivations when it comes to skin health and UV protection. We also love to listen and learn, so if you had any questions, any feedback or any ideas, we would love to hear from you. Just give us a shout via social, our website or email and we'll take it from there.

FOLLOW US @LIFEJACKETSKIN.

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