Shipping policy

We ship to the UK, the Isle of Man and the Channel Islands using a Royal Mail tracked service.

Most orders arrive in 2-3 working days.

Royal Mail’s commitment is 3-5 working days from collection.

Dispatch is within 24 hours of receiving your order (excluding weekends). So, for example, if you order on Monday your goods should be delivered by Friday at the latest. Basic order tracking is possible by using the tracking information provided in your order confirmation email. 

Unfortunately we cannot deliver on a bank holiday or Sundays. In this instance, please expect your delivery on the next working day.

If you're not around to take delivery of your parcel, a delivery card will be left and your parcel will be taken to your local sorting office for collection. the relevant courier may leave it with a neighbour, or in a safe place if they think it is safe to do so. A delivery card will be left to let you know this has been done. Where possible. we try our hardest to make sure your package will fit though most domestic letter boxes. 

In the unlikely event your item goes missing and does not arrive after 10 working days have passed, we will re-ship your order at LifeJacket's expense. Obviously we can't track all orders we dispatch and rely on you to inform us if you haven't received what you ordered. 

If you have any questions, please contact hello@lifejacketskin.com or message us through our web chat.